What would you like to do?
Choose the appropriate option for your request:
How returns work
You want to return an item? No problem! Just follow these steps:
- Contact us by email or phone to register your return
- Pack the item securely in its original packaging
- Send the package back to the following address:
Versandhandel Klaus Kolodziej
Beiersdorfstr. 11
46446 Emmerich am Rhein
Deutschland
- We will refund your purchase price upon receipt
Please note: Return shipping costs are borne by the customer unless otherwise agreed.
Please note our right of withdrawal.
Thank you for informing us about the defect. We will take care of your request as soon as possible.
Please fill out the following form so we can process your claim. The more detailed your information, the faster we can help you.
Thank you!
Your claim has been successfully submitted. We will contact you shortly.