Did you order directly from us?
Orders via online shop
Please contact your order portal directly for further processing.
Unfortunately, we cannot process your case :(
We are very sorry that your package was damaged. Please fill out the following contact form and describe the damage. It would also be very helpful if you could send us a photo of the damaged package via email to info@kk-versandhandel.de.
We are also very sorry that you now have to deal with the damage report. Unfortunately, there is no other way to process this.
Thank you for your report!
We will take care of your request as soon as possible.